FAQs

The useful answers.

Short answers before you travel.

Common questions

Before you go.

Is Roamvaya a physical SIM?

No. Roamvaya sells digital travel eSIM data plans.

Can I keep my normal SIM?

Yes, on compatible dual-SIM/eSIM devices. Your normal carrier charges remain separate.

When does the plan start?

It depends on the plan. The order instructions are the source of truth.

Do plans include a phone number?

Launch products are data-first unless a plan explicitly says otherwise.

Can I use hotspot?

It can depend on the plan, device and local network.

Can I get a refund?

Unused, cancellable eSIMs may be refundable. Installed or used profiles are reviewed case by case.